Privacy Policy (ConbAi Shop)

_{For privacy-related inquiries, contact us at:}  

_{**Email:** support@conbai.shop}  

_{**Address:** 20 Onikanga Street, GRA, Ilorin, Kwara State.}  

_{2. Data We Collect}

_{We collect the following personal data to provide and improve our services:}  

_{a) Information You Provide} 

_{– **Account/Order Data:** Name, email, shipping address, phone number, payment details.}  

_{– **Comments:** Content, email, IP address, browser user agent (for spam detection).}  

_{– **Media Uploads:** Images (avoid uploading files with embedded location data).}  

_{b) Automated Collection} 

_{– **Cookies:** Session, login, and preference cookies (see Section 5).}  

_{– **Usage Data:** IP address, browser type, pages visited.}  

_{c) Third-Party Data}

_{– **Payment Processors:** Transaction details (e.g., Paystack). We **do not** store card numbers.}  

_{– **Embedded Content:** Videos/social media (e.g., YouTube, Instagram) may track interactions.}  

_{3. How We Use Your Data} 

_{We process your data to:}  

_{– Fulfill orders and process returns.}  

_{– Communicate updates, offers, or security alerts (opt-out available).}  

_{– Prevent fraud and comply with legal obligations.}  

_{– Improve user experience via analytics (anonymized where possible).}  

_{**Legal Basis:** Contract fulfillment, consent, or legitimate interest (under GDPR).}  

_{4. Data Sharing & Third Parties}

_{We only share data with:}  

_{– **Payment Providers:** [List names, e.g., Paystack] (for transaction processing).}  

_{– **Shipping Partners:** To deliver orders (e.g., DHL, FedEx).}  

_{– **Legal Authorities:** If required by law (e.g., tax compliance).}  

_{We **do not** sell your data to advertisers or unrelated third parties.}  

_{5. Cookies}  

_{We use cookies to:}  

_{– Remember login sessions (2 days) and preferences (1 year).}  

_{– Analyze traffic via tools like Google Analytics (opt-out via browser settings).}  

_{– Temporary cookies expire when you close your browser.}  

_{6. Data Retention} 

_{– **Orders:** Retained for 5 years for tax/compliance.}  

_{– **Accounts:** Stored until deletion is requested.}  

_{– **Comments:** Kept indefinitely unless removed by user/admin.}  

_{7. Your Right}  

_{Depending on your location, you may:}  

_{✅ **Access, Correct, or Delete** your data.}  

_{✅ **Export** your data (e.g., order history).}  

_{✅ **Withdraw Consent** (e.g., unsubscribe from marketing).}  

_{✅ **Lodge Complaints** with a supervisory authority (GDPR).}  

_{**To exercise these rights**, contact us at tbams2001@gmail.com} 

_{8. Security}

_{We use SSL encryption, secure servers, and limited access controls to protect your data. However, no online transmission is 100% secure—users share data at their own risk.}  

_{9. International Transfers} 

_{Data may be processed outside your country (e.g., EU → US) with safeguards like Standard Contractual Clauses (SCCs).}  

_{10. Children’s Privacy}

_{Our services are **not directed at children under 16**. We do not knowingly collect their data.}  

_{11. Policy Updates}

_{We may update this policy. Changes will be posted here with a revised “Last Updated” date.}  

_{12. Contact Us} 

_{For questions or requests:}  

_{**Email:** support@conbai.shop}